Shipping policy
Shipping Policy
Thank you for shopping with us! Below you’ll find everything you need to know about our shipping process.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method. Estimated delivery times:
-
Standard Shipping: 3–7 business days
-
Expedited Shipping: 2–3 business days
-
Express Shipping: 1–2 business days
Please note that delivery times are estimates and may vary due to factors beyond our control.
Domestic & International Shipping
We currently ship within the United States and to select international destinations. International shipping times may vary between 7–21 business days depending on the destination and customs processing.
Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.
Shipping Delays
While we strive to deliver your order on time, delays may occur due to weather, carrier issues, or high order volumes. We appreciate your patience in such cases.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you experience an issue, please contact the shipping carrier directly.
Contact Us
If you have any questions about your order or shipping, please contact us at west.hills.militia@gmail.com
This policy is subject to change without notice.